Terms & Conditions

SERVICE INFORMATION

Terms & conditions

Please read these service terms and the specific offer before ordering. Last updated: 16 October 2026.

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Contact and order confirmation

Loxemb can be contacted on WhatsApp at +1 636 638 9438. Before payment, request the operator’s legal identity and contact details, the confirmed software offer, total price, delivery arrangements and applicable terms. This page does not create an order by itself.

Agreed service

The confirmed offer specifies the software name, edition, version, original devices, installation assistance and support scope. Work starts after the scope and any required authorisation have been agreed. Compatibility is assessed using the information you supply.

Eligible package rates

One device: $50. Two devices: $80 total. Three or more: $35 per device. These published US dollar rates apply only to confirmed eligible offers. Any applicable tax, payment charge or different service price must be disclosed in the final total before you pay.

Software licences

A licence is supplied only where the right to provide and resell it has been verified. Publisher licence terms govern the software. For an eligible device-bound offer, activation stays with the original device and cannot be transferred. A lifetime activation describes continued use of the confirmed version under its licence; it does not include free updates, new versions or a promise of compatibility with future systems.

Installation and remote assistance

Guided setup or an arranged remote session is confirmed for the service. Remote access requires your permission and can be ended by you. Back up your files and settings before installation, and enter personal credentials yourself. Hardware must be working and available for any agreed tests.

Ongoing technical support

After-purchase support relates to the agreed software setup. Response times depend on availability and the issue. Training, hardware repair, new modules, paid upgrades, additional devices and unrelated computer work are not automatically included.

Cancellations, problems and consumer rights

Contact us with your order details if there is a problem. Read the refund policy. No term on this site removes mandatory consumer rights or overrides rights that apply under law. No blanket exclusion of responsibility or no-refund rule is imposed by this page.

Trademarks and changes

Product names and trademarks belong to their respective owners. Publisher affiliation or reseller status is not claimed unless expressly verified for a particular offer. Updates to this page apply prospectively and do not change an already agreed order without agreement or a legal requirement.

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